Support

On the home screen, open Settings (the gear, top right) and tap RESTORE PURCHASE under DHOOM PRO. It’s the same on iPhone, iPad and Android. Make sure you’re signed in to the same Apple Account or Google account that bought Dhoom Pro.

When it works, the game says DHOOM PRO IS RESTORED. ADS ARE OFF. If it still doesn’t show up, tap EMAIL SUPPORT in Settings and we’ll take a look.

Purchases belong to the store you bought from. Dhoom Pro bought on the App Store works on your iPhone and iPad with the same Apple Account, and Dhoom Pro bought on Google Play works on Android devices with the same Google account, but a purchase doesn’t carry over from one to the other.

Open Settings (or pause a match) and look under HELP & INFO for PLAYER ID. Tap it to copy the full ID. It’s a random ID for your copy of the game; there’s no account behind it.

EMAIL SUPPORT, just above it, starts an email to us with your Player ID already in it, so it’s the quickest way to reach us about a purchase or a bug.

Never during play, and never in your first match. If you’re all out with balls left, you can choose to watch a short ad for Second Innings: one more wicket, once a match. Later on, an ad may also appear between matches, after the results.

Dhoom Pro, a one-time purchase in Settings, turns off the ads between matches and gives you Second Innings without an ad.

Open Settings and tap PRIVACY CHOICES under HELP & INFO. It appears in the regions where privacy laws give you these choices, such as the EEA, the UK and some US states, and lets you change whether ads are personalized.

On iPhone and iPad you can also turn tracking off in the Settings app → Privacy & Security → Tracking. On Android, Settings → Privacy → Ads lets you delete or reset your advertising ID. See our Privacy Policy for the details.

Your matches, records, career XP, the stadiums and powers you’ve opened and your settings are saved only on your device. There are no accounts or cloud saves, so deleting the app deletes your progress. Restoring a full backup of your phone (iCloud or Google) may bring it back.

Game Center and Google Play Games only hold the leaderboards, not your progress. Dhoom Pro isn’t lost: use Restore Purchase on the new device.

Open Settings (or pause a match) and, under SOUND, pick a language under COMMENTARY: HINDI, ENGLISH, TAMIL, BENGALI, TELUGU, KANNADA, or OFF. Hindi is the default. COMMENTARY VOLUME sets how loud it is.

The commentary is recorded and comes with the game: nothing you say or do is sent anywhere for it.

Tap LEADERBOARDS on the home screen. They use Game Center on iPhone and iPad and Google Play Games on Android, and they rank XP: XP THIS WEEK and CAREER XP. Signing in is optional, and the game offers it after your first match. Your progress never depends on it.

Leave your email on the Dhoom Cricket page. Use the email of the Google account on your Android phone, the one Google Play uses: Google Play only lets that account install the test version.

We’ll email you the invite in about 5 minutes. Open its link while signed in to that Google account, tap “Become a tester”, then install Dhoom Cricket from Google Play.

Email [email protected] from the address you signed up with, and tell us the new address or ask us to remove you. We’ll delete your email from the beta list.

Once you’re in, you can also leave the test at any time from the test link in your invite (“Leave the program”).

No. Dhoom Cricket for iPhone and iPad comes straight to the App Store at launch. It’s coming soon.

Apple and Google handle payments, so refunds go through them: request a refund from Apple or get a refund on Google Play.