Account & Data

You can request deletion of your LevelUp account in the app or by email.

Delete Your Account

1. Sign in with Google or Apple.
2. Open Settings → LevelUp account.
3. Tap Request account deletion and confirm.

Or email [email protected] with your account email and sign-in provider. We may ask you to verify ownership. Deletion takes effect once your request is processed.

What Gets Deleted

We delete your LevelUp account and associated personal information, except records needed for legal, accounting, fraud-prevention, or dispute-resolution purposes. You lose access to remaining AI credits and unlocked summaries. Deletion does not issue a refund or delete your Google or Apple account.

Data on Your Device

Saved stories and reading preferences are stored on your device. Signing out or deleting your account does not clear them. To remove local data, delete the app or clear its storage in your device settings. Device backups may retain copies.

For other data requests, contact [email protected]. See our Privacy Policy for details.